For larger-scale implementations, an Engage Evolution proactive support agreement establishes regular communication as well as assistance with on-going planning, maintenance, design, development, strategy, and training. Our process is designed to proactively improve your site to minimize, if not avoid, the need for reactive support.
Each month a retainer of hours (beginning at 16 hours per month) is allocated to address your site’s ongoing needs. Those needs can include basic assistance such as content load or HTML clean up or more complicated needs such as digital marketing strategy insights or web development and code modifications.
Software technology changes quickly. Engage believes that regular upgrades are a best practice to keep sites running smoothly and securely. Typically, Engage Evolution agreements can accommodate these upgrade efforts -- from installing updated modules to a full CMS version upgrade.